Privacy Policy

            Privacy Policy

            Last Updated: November 6, 2018

            Thank you for using Adventure IO!

            This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Adventure IO Platform and the Payment Services.

            If you see an undefined term in this Privacy Policy (such as “Adventure” or “Adventure IO Platform”), it has the same definition as in our Terms of Service.

            When this policy mentions “Adventure IO,” “we,” “us,” or “our,” it refers to the Adventure IO, Inc. (the “Data Controller”).

            This Privacy Policy also applies to the Payment Services provided to you by Adventure IO Payments pursuant to the Payments Terms of Service (“Payments Terms”). When using the Payment Services, you will be also providing your information, including personal information, to Adventure IO, which will also be the Data Controller (the "Payments Data Controller") of your information related to the Payment Services.

            1. INFORMATION WE COLLECT

            There are three general categories of information we collect.

            1.1 Information You Give to Us.

            1.1.1 Information that is necessary for the use of the Adventure IO Platform.

            We ask for and collect the following personal information about you when you use the Adventure IO Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.

            • Account Information. When you sign up for an Adventure IO Account, we require certain information such as your first name, last name, email address, and date of birth.
            • Profile and Adventure Information. To use certain features of the Adventure IO Platform (such as booking or creating an Adventure), we may ask you to provide additional information, which may include your address, phone number, and a profile picture.
            • Identity Verification Information. To help create and maintain a trusted environment, we may collect identity verification information (such as images of your government issued ID, passport, national ID card, or driving license, as permitted by applicable laws) or other authentication information.
            • Payment Information. To use certain features of the Adventure IO Platform (such as booking or creating an Adventure), we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments (via Adventure IO Payments).
            • Communications with Adventure IO and other Users. When you communicate with Adventure IO or use the Adventure IO Platform to communicate with other Users, we collect information about your communication and any information you choose to provide.

            1.1.2 Information you choose to give us.

            You may choose to provide us with additional personal information in order to obtain a better user experience when using Adventure IO Platform. This additional information will be processed based on your consent.

            • Additional Profile Information. You may choose to provide additional information as part of your Adventure IO profile (such as gender, preferred language(s), city, and a personal description). Some of this information as indicated in your Account settings is part of your public profile page, and will be publicly visible to others.
            • Address Book Contact Information. You may choose to import your address book contacts or enter your contacts’ information manually to access certain features of the Adventure IO Platform, like inviting them to use Adventure IO.
            • Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your Adventure IO Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Adventure IO Platform.

            1.1.3 Information that is necessary for the use of the Payment Services.

            The Payments Data Controller needs to collect the following information, as it is necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use Payment Services:

            • Payment Information. When you use the Payment Services, the Payments Data Controller requires certain financial information (like your bank account or credit card information) in order to process payments and comply with applicable law.
            • Identity Verification and Other Information. If you are a Provider, the Payments Data Controller may require identity verification information (such as images of your government issued ID, passport, national ID card, or driving license) or other authentication information, your date of birth, your address, email address, phone number and other information in order to verify your identity, provide the Payment Services to you, and to comply with applicable law.

            1.2 Information We Automatically Collect from Your Use of the Adventure IO Platform and Payment Services.

            When you use the Adventure IO Platform and the Payment Services, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Adventure IO Platform and Payment Services.

            • Geo-location Information. When you use certain features of the Adventure IO Platform, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. Adventure IO may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions.
            • Usage Information. We collect information about your interactions with the Adventure IO Platform such as the pages or content you view, your searches for Adventures, bookings you have made, and other actions on the Adventure IO Platform.
            • Log Data and Device Information. We automatically collect log data and device information when you access and use the Adventure IO Platform, even if you have not created an Adventure IO Account or logged in. That information includes, among other things: details about how you’ve used the Adventure IO Platform (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Adventure IO Platform.
            • Cookies and Similar Technologies. We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers. We may also allow our business partners to use these tracking technologies on the Adventure IO Platform, or engage others to track your behavior on our behalf. While you may disable the usage of cookies through your browser settings, the Adventure IO Platform currently does not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to lack of standardization regarding how that signal should be interpreted.
            • Payment Transaction Information. Adventure IO Payments collects information related to your payment transactions through the Adventure IO Platform, including the payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address and other related transaction details. This information is necessary for the adequate performance of the contract between you and Adventure IO Payments and to allow the provision of the Payment Services.

            1.3 Information We Collect from Third Parties.

            Adventure IO and Adventure IO Payments may collect information, including personal information, that others provide about you when they use the Adventure IO Platform and the Payment Services, or obtain information from other sources and combine that with information we collect through the Adventure IO Platform and the Payment Services. We do not control, supervise or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.

            • Third Party Services. If you link, connect, or login to your Adventure IO Account with a third party service (e.g. Google, Facebook, WeChat), the third party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.
            • Your References. If someone has written a reference for you, it will be published on your Adventure IO public profile page with your consent.
            • Background Information. For Users in the United States, to the extent permitted by applicable laws, Adventure IO may obtain reports from public records of criminal convictions or sex offender registrations. For Users outside of the United States, to the extent permitted by applicable laws and with your consent where required, Adventure IO may obtain the local version of police, background or registered sex offender checks. We may use your information, including your full name and date of birth, to obtain such reports.
            • Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results (with your consent where required) or fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. We may receive information about you and your activities on and off the Adventure IO Platform through partnerships, or about your experiences and interactions from our partner ad networks.

            2. HOW WE USE INFORMATION WE COLLECT

            We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the Adventure IO Platform, create and maintain a trusted and safer environment and comply with our legal obligations.

            2.1 Provide, Improve, and Develop the Adventure IO Platform.  

            • Enable you to access and use the Adventure IO Platform.
            • Enable you to communicate with other Users.
            • Operate, protect, improve, and optimize the Adventure IO Platform and experience, such as by performing analytics and conducting research.
            • Provide customer service.
            • Send you service or support messages, updates, security alerts, and account notifications.
            • If you provide us with your contacts’ information, we may process this information: (i) to facilitate your referral invitations, (ii) send your requests for references, (iii) for fraud detection and prevention, and (iv) for any purpose you authorize at the time of collection.
            • To operate, protect, improve, and optimize the Adventure IO Platform and experience, and personalize and customize your experience (such as making Adventure suggestions or ranking search results), we conduct profiling based on your interactions with the Adventure IO Platform, your search and booking history, your profile information and preferences, and other content you submit to the Adventure IO Platform.

            We process this information given our legitimate interest in improving the Adventure IO Platform and our Users’ experience with it, and where it is necessary for the adequate performance of the contract with you.

            2.2 Create and Maintain a Trusted and Safer Environment.

            • Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
            • Conduct security investigations and risk assessments.
            • Verify or authenticate information or identifications provided by you (such as to verify your Adventure address or compare your identification photo to another photo you provide).
            • Conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required.
            • Comply with our legal obligations.
            • Resolve any disputes with any of our Users and enforce our agreements with third parties.
            • Enforce our Terms of Service and other policies.
            • In connection with the activities above, we may conduct profiling based on your interactions with the Adventure IO Platform, your profile information and other content you submit to the Adventure IO Platform, and information obtained from third parties. In limited cases, automated processes may restrict or suspend access to the Adventure IO Platform if such processes detect a User or activity that we think poses a safety or other risk to the Adventure IO Platform, other Users, or third parties.

            We process this information given our legitimate interest in protecting the Adventure IO Platform, to measure the adequate performance of our contract with you, and to comply with applicable laws.

            2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing.

            • Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about Adventure IO or partner campaigns and services) and social media advertising through social media platforms such as Facebook or Google).
            • Personalize, measure, and improve our advertising.
            • Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Adventure IO or its third party partners.
            • Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the Adventure IO Platform, information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.

            We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Adventure IO Account.

            2.4 How the Payments Data Controller uses the Information Collected.

            • Enable you to access and use the Payment Services.
            • Detect and prevent fraud, abuse, security incidents, and other harmful activity.
            • Conduct security investigations and risk assessments.
            • Conduct checks against databases and other information sources.
            • Comply with legal obligations (such as anti-money laundering regulations).
            • Enforce the Payment Terms and other payment policies.
            • With your consent, send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.

            The Payments Data Controller processes this information given its legitimate interest in improving the Payment Services and its users’ experience with it, and where it is necessary for the adequate performance of the contract with you and to comply with applicable laws.

            3. SHARING & DISCLOSURE

            3.1 With Your Consent.

            Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your Adventure IO Account or when you participate in promotional activities conducted by Adventure IO partners or third parties.

            3.2 Sharing between Users.

            To help facilitate bookings or other interactions between Users, we may need to share certain information, including personal information, with other Users, as it is necessary for the adequate performance of the contract between you and us, as follows:   

            • When you as a Participant submit a booking request, certain information about you is shared with the Guide, including your full name, the full name of any additional Participants, your cancellation history, and other information you agree to share. When your booking is confirmed, we will disclose additional information to assist with coordinating the Adventure, like your phone number.
            • When you as a Guide have a confirmed booking, certain information is shared with the Participant to coordinate the booking, such as your full name, phone number, and Adventure address.  
            • When you as a Participant invite additional Participants to a booking, your full name, travel dates, Guide name, Adventure details, the Adventure address, and other related information will be shared with each additional Participant.

            We don’t share your billing and payout information with other Users.  

            3.3 Profiles, Listings, and other Public Information.

            The Adventure IO Platform lets you publish information, including personal information, that is visible to the general public. For example:

            • Parts of your public profile page, such as your first name, your description, and city, are publicly visible to others.
            • Listing pages are publicly visible and include information such as the Adventure’s approximate location (neighborhood and city) or precise location (where you have provided your consent), Adventure description, calendar availability, your public profile photo, aggregated demand information (like page views over a period of time), and any additional information you choose to share.
            • After completing a booking, Participants may write Reviews. Reviews and Ratings are a part of your public profile page and may also be surfaced elsewhere on the Adventure IO Platform (such as the Adventure page).
            • If you submit content in a community or discussion forum, blog or social media post, or use a similar feature on the Adventure IO Platform, that content is publicly visible.  

            Based on our legitimate interest to promote the Adventure IO Platform we may display parts of the Adventure IO Platform (e.g., your Adventure page) on sites operated by Adventure IO’s business partners, using technologies such as widgets or APIs. If your Adventures are displayed on a partner’s site, information from your public profile page may also be displayed.

            Information you share publicly on the Adventure IO Platform may be indexed through third party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information.

            3.4 Additional Services by Guides.

            Guides may need to use third party services available through the Adventure IO Platform to assist with managing their Adventures or providing additional services requested by you. Guides may use features on the Adventure IO Platform to share information about the Participant (like Adventure times and dates, Participant name, Participant phone number) with such third party service providers for the purposes of coordinating the stay, managing the Adventure, or providing other services.

            3.5 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights.

            Adventure IO may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Adventure IO, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms or other agreements with Users, or (v) to protect the rights, property or personal safety of Adventure IO, its employees, its Users, or members of the public.

            Where appropriate, we may notify Users about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Adventure IO’s property, its Users and the Adventure IO Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that User about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.

            3.6 Service Providers.

            Adventure IO uses a variety of third party service providers to help us provide services related to the Adventure IO Platform and the Payment Services. Service providers may be located inside or outside of the European Economic Area (“EEA”). In particular, our service providers are based in Europe, India, Asia Pacific and North and South America.

            For example, service providers may help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background or police checks, fraud prevention, and risk assessment, (iv) perform product development, maintenance and debugging, (v) allow the provision of the Adventure IO Services through third party platforms and software tools (e.g. through the integration with our APIs), or (vi) provide customer service, advertising, or payments services. These providers have limited access to your information to perform these tasks on our behalf, and are contractually bound to protect and to use it only for the purposes for which it was disclosed and consistent with this Privacy Policy.

            Adventure IO will need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.

            3.7 Corporate Affiliates.

            To enable or support us in providing the Adventure IO Platform and the Payment Services, we may share your information, including personal information, within our corporate family of companies (both financial and non-financial entities) that are related by common ownership or control.

            3.8 Social Media Platforms.

            Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or the Adventure IO Platform. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be if your interest.

            The social media platforms with which we may share your personal data are not controlled or supervised by Adventure IO. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider.

            Please note that you may, at any time ask Adventure IO to cease processing your data for these direct marketing purposes by sending an e-mail to admin@adventureapp.io.

            3.9 Collection and Remittance of Occupancy Taxes.

            In jurisdictions where Adventure IO facilitates the Collection and Remittance of Occupancy Taxes as described in the “Taxes” section of the Terms of Service, Guides and Participants, where legally permissible according to applicable law, expressly grant us permission, without further notice, to disclose Guide’s and Participants’ data and other information relating to them or to their transactions and bookings Taxes to the relevant tax authority, including, but not limited to, the Guide’s or Participant’s name, Listing addresses, transaction dates and amounts, tax identification number(s), the amount of taxes received (or due) by Guides from Participants, and contact information.

            3.10 Government Registration.

            In jurisdictions where Adventure IO facilitates or requires a registration, notification, permit, or license application of a Guide with a local governmental authority through the Adventure IO Platform in accordance with local law, we may share information of participating Guides with the relevant authority, both during the application process and, if applicable, periodically thereafter, such as the Guide’s full name and contact details, Adventure address, tax identification number, Adventure details, and number of nights booked.

            3.11 Guide Information Provided to Adventure IO for Work Customers.

            If a booking is designated as being for business purposes and made by a Participant affiliated with a company or other organization enrolled in our Adventure IO for Work Program (either or both an “Enterprise”), we may disclose information related to the booking to the Enterprise, such as the name of the Guide, the Adventure address, pricing, Adventure details, and other related information, to the extent necessary for the adequate performance of the services. At the request of the Enterprise or the Participant, we may also share this information with third parties engaged by the Enterprise to provide travel management, travel planning, financial reporting, personnel management, crisis management, or other services.

            3.12 Participant Information Provided to Adventure IO for Work Customers.

            If you have linked your Adventure IO Account with an Enterprise, and you are included on a booking designated as being for business purposes, we may disclose information related to the booking to your Enterprise to the extent necessary for the adequate performance of the services. Typically, this includes your name, dates of the booking, number of Participants, pricing, Adventure details, the Adventure address, and other related information. At the request of you or your Enterprise, we may also disclose this information to service providers engaged by it, such as companies that provide travel management, financial reporting, personnel management, crisis management, or other services. In the event of a dispute, emergency, or similar situation involving a booking identified as being for business purposes, Adventure IO may also share additional relevant information it believes is necessary to safely and quickly address the situation.

            3.13 Business Transfers.

            If Adventure IO undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.

            3.14 Aggregated Data.

            We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.

            4. OTHER IMPORTANT INFORMATION

            4.1 Analyzing your Communications.

            We may review, scan, or analyze your communications on the Adventure IO Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.

            These activities are carried out based on Adventure IO’s legitimate interest in ensuring compliance with applicable laws and our Terms, preventing fraud, promoting safety, and improving and ensuring the adequate performance of our services.

            4.2 Linking Third Party Accounts.

            You may link your Adventure IO Account with your account at a third party social networking service. Your contacts on these third party services are referred to as “Friends.”  When you create this link:

            • some of the information you provide to us from the linking of your accounts may be published on your Adventure IO Account profile;
            • your activities on the Adventure IO Platform may be displayed to your Friends on the Adventure IO Platform and/or that third party site;
            • a link to your public profile on that third party social networking service may be included in your Adventure IO public profile;
            • other Adventure IO users may be able to see any common Friends that you may have with them, or that you are a Friend of their Friend if applicable;
            • other Adventure IO users may be able to see any schools, hometowns or other groups you have in common with them as listed on your linked social networking service;
            • the information you provide to us from the linking of your accounts may be stored, processed and transmitted for fraud prevention and risk assessment purposes; and
            • the publication and display of information that you provide to Adventure IO through this linkage is subject to your settings and authorizations on the Adventure IO Platform and the third party site.

            We only collect your information from linked third party accounts to the extent necessary to ensure the adequate performance of our contract with you, or to ensure that we comply with applicable laws, or with your consent.

            4.3 Google Maps/Earth.

            Parts of the Adventure IO Platform use Google Maps/Earth services, including the Google Maps API(s). Use of Google Maps/Earth is subject to Google Maps/Earth Additional Terms of Use and the Google Privacy Policy.

             

            4.4 Cookies.

            A cookie is a small data file that is transferred to your device (e.g. your phone or your computer). For example, a cookie could allow us to recognize your browser, while another could store your preferences. There are two types of cookies used on the Adventure IO Platform: (1) “session cookies” and (2) “persistent cookies.” Session cookies normally expire when you close your browser, while persistent cookies remain on your device after you close your browser, and can be used again the next time you access the Adventure IO Platform.

            We also use other technologies with similar functionality to cookies, such as web beacons, pixels, mobile identifiers, and tracking URLs, to obtain Log Data (as described in the Privacy Policy). For example, our email messages may contain web beacons and tracking URLs to determine whether you have opened a certain message or accessed a certain link.

            We use these technologies for a number of purposes, such as:

            • To enable you to use and access the Adventure IO Platform and the Payment Services.
            • To enable, facilitate and streamline the functioning of and your access to the Adventure IO Platform.
            • To better understand how you navigate through and interact with the Adventure IO Platform and to improve the Adventure IO Platform.
            • To serve you tailored advertising (on the Adventure IO Platform and on third party websites).
            • To show you content (e.g., advertisements) that is more relevant to you.
            • To monitor and analyze the performance, operation, and effectiveness of the Adventure IO Platform and Adventure IO advertisements.
            • To enforce legal agreements that govern use of the Adventure IO Platform.
            • For fraud detection and prevention, and investigations.
            • For purposes of our own customer support, analytics, research, product development, and regulatory compliance.

            We may also allow certain business partners to place these technologies on the Adventure IO Platform. These partners use these technologies to (1) help us analyze how you use the Adventure IO Platform, such as by noting the third party services from which you arrived, (2) market and advertise Adventure IO services to you on the Adventure IO Platform and third party websites, (3) help us detect or prevent fraud or conduct risk assessments, or (4) collect information about your activities on the Adventure IO Platform, other sites, and/or the ads you have clicked on. For example, to help us better understand how people use the Adventure IO Platform, we work with a number of analytics partners, including Google Analytics. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser by clicking here.

            Third parties may also use such tracking technologies to serve ads that they believe are most likely to be of interest to you and measure the effectiveness of their ads both on the Adventure IO Platform and on other websites and online services. Targeting and advertising cookies we use may include Google, and other advertising networks and services we use from time to time. For more information about targeting and advertising cookies and how you can opt out, you can visit the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or http://youronlinechoices.eu. To opt out of Google Analytics for display advertising or customize Google display network ads, you can visit the Google Ads Settings page. To the extent advertising technology is integrated into the Adventure IO Platform and you opt-out of tailored advertising, you may still receive advertising content. In that case, the advertising content will just not be tailored to your interests. Also, we do not control any of these opt-out links and are not responsible for the availability or accuracy of these mechanisms.

            The Adventure IO Platform may use social plugins provided and operated by third parties, such as Facebook’s Like Button. As a result of this, you may send to the third party the information that you are viewing on a certain part of the Adventure IO Platform. If you are not logged into your account with the third party, then the third party may not know your identity. If you are logged in to your account with the third party, then the third party may be able to link information or actions about your interactions with the Adventure IO Platform to your account with them. Please refer to the third party’s privacy policies to learn more about its data practices.

            Most browsers automatically accept cookies, but you can modify your browser setting to decline cookies by visiting the Help portion of your browser’s toolbar. Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser will not remove flash cookies. To learn more about how to manage flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel. Your mobile device may allow you to control cookies through its settings function. Refer to your device manufacturer’s instructions for more information. If you choose to decline cookies, some parts of the Adventure IO Platform may not work as intended or may not work at all.

            5. THIRD PARTY PARTNERS & INTEGRATIONS

            The Adventure IO Platform may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“Third Party Partners”). Adventure IO doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Adventure IO, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.

            6. YOUR RIGHTS

            You may exercise any of the rights described in this section before your applicable Adventure IO Data Controller and Payments Data Controller by sending an email to admin@adventureapp.io. Please note that we may ask you to verify your identity before taking further action on your request.

            6.1 Managing Your Information.

            You may access and update some of your information through your Account settings. If you have chosen to connect your Adventure IO Account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your Account settings. You are responsible for keeping your personal information up-to-date.

            6.2 Rectification of Inaccurate or Incomplete Information.

            You have the right to ask us to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your Adventure IO Account).

            6.3 Data Access and Portability.

            In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

            6.4 Data Retention and Erasure.

            We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the Adventure IO Platform to you, you can request that we erase your personal information and close your Adventure IO Account. Please note that if you request the erasure of your personal information:

            • We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend an Adventure IO Account for fraud or safety reasons, we may retain certain information from that Adventure IO Account to prevent that User from opening a new Adventure IO Account in the future.
            • We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Adventure IO may keep some of your information for tax, legal reporting and auditing obligations.
            • Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the Adventure IO Platform, even after your Adventure IO Account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
            • Because we maintain the Adventure IO Platform to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.

            6.5 Withdrawing Consent and Restriction of Processing.

            Where you have provided your consent to the processing of your personal information by Adventure IO you may withdraw your consent at any time by changing your Account settings or by sending a communication to Adventure IO specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defense of legal claims; or (iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of Adventure IO override your own.

            6.6 Objection to Processing.

            In some jurisdictions, applicable law may entitle you to require Adventure IO and Adventure IO Payments not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing Adventure IO will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims.

            Where your personal information is processed for direct marketing purposes, you may, at any time ask Adventure IO to cease processing your data for these direct marketing purposes by sending an e-mail to admin@adventureapp.io.

            6.7 Lodging Complaints.

            You have the right to lodge complaints about the data processing activities carried out by Adventure IO before the competent data protection authorities.

            7. OPERATING GLOBALLY

            To facilitate our global operations Adventure IO may transfer, store, and process your information within our family of companies or with service providers based in Europe, India, Asia Pacific and North and South America. Laws in these countries may differ from the laws applicable to your Country of Residence. For example, information collected within the EEA may be transferred, stored, and processed outside of the EEA for the purposes described in this Privacy Policy. Where we transfer store, and process your personal information outside of the EEA we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection.

            7.1 EU-US & Swiss-US Privacy Shield.

            Adventure IO comply with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Adventure IO has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

            Under the Privacy Shield Framework, Adventure IO and Adventure IO Payments are subject to the authority of the Federal Trade Commission. If you have any questions or concerns relating to our Privacy Shield certification, contact us at Adventure IO, Inc., Legal Department, via email. If we are not able to resolve your concern, you may also contact your European Data Protection Authority or Commission or seek assistance from our designated Privacy Shield independent recourse mechanism, JAMS. In certain circumstances, you may also have the right to pursue binding arbitration through the Privacy Shield Framework, as described in Annex I to the Privacy Shield Principles.

            If we have received your personal information under the Privacy Shield and subsequently transfer it to a third party service provider for processing as described in this Privacy Policy, we will remain responsible if these providers process your personal information in a manner inconsistent with the Privacy Shield Principles, except where we can establish that Adventure IO was not responsible for the violation.

            7.2 California & Vermont Residents.

            Adventure IO will not share information it collects about you with its affiliates or third parties (both financial and non-financial), except as required or permitted by your state’s law.

            7.3 California Privacy Rights.

            California law permits Users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. See the “Contact” section for where to send such requests. Adventure IO do not share personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.

            8. SECURITY

            We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Adventure IO Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Adventure IO Account, please contact us following the instructions in the Contact Us section below.

            9. CHANGES TO THIS PRIVACY POLICY

            Adventure IO reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Adventure IO Platform and update the “Last Updated” date at the top of this Privacy Policy. We will also provide you with notice of the modification by email at least seven (7) days before the date they become effective. If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Adventure IO Platform will be subject to the revised Privacy Policy.

            10. CONTACT US

            If you have any questions or complaints about this Privacy Policy or Adventure IO’s information handling practices, you may email us at admin@adventureapp.io.

             


            Updated: 11 Apr 2019 11:53 AM
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