15. Term and Termination, Suspension and other Measures

            15.1 This Agreement shall be effective for a 30-day term, at the end of which it will automatically and continuously renew for subsequent 30-day terms until such time when you or Adventure IO terminate the Agreement in accordance with this Section 15.

            15.2 You may terminate this Agreement at any time by sending us an email. If you cancel your Adventure IO Account as a Guide, any confirmed booking(s) will be automatically cancelled and your Participants will receive a full refund. If you cancel your Adventure IO Account as a Participant, any confirmed booking(s) will be automatically cancelled and any refund will depend upon the terms of the Adventure’s cancellation policy.

            15.3 Unless your Country of Residence is the United States, without limiting our rights specified below, Adventure IO may terminate this Agreement for convenience at any time by giving you thirty (30) days' notice via email to your registered email address.

            15.4 Adventure IO may immediately, without notice, terminate this Agreement and/or stop providing access to the Adventure IO Platform if (i) you have materially breached your obligations under these Terms, the Payments Terms, our Policies or Standards, (ii) you have violated applicable laws, regulations or third party rights, or (iii) Adventure IO believes in good faith that such action is reasonably necessary to protect the personal safety or property of Adventure IO, its Users, or third parties (for example in the case of fraudulent behavior of a User).

            15.5 In addition, Adventure IO may take any of the following measures (i) to comply with applicable law, or the order or request of a court, law enforcement or other administrative agency or governmental body, or if (ii) you have breached these Terms, the Payments Terms, our Policies or Standards, applicable laws, regulations, or third party rights, (iii) you have provided inaccurate, fraudulent, outdated or incomplete information during the Adventure IO Account registration, Adventure process or thereafter, (iv) you and/or your Adventures or Guide Services at any time fail to meet any applicable quality or eligibility criteria, (v) you have repeatedly received poor Ratings or Reviews or Adventure IO otherwise becomes aware of or has received complaints about your performance or conduct, (vi) you have repeatedly cancelled confirmed bookings or failed to respond to booking requests without a valid reason, or (vii) Adventure IO believes in good faith that such action is reasonably necessary to protect the personal safety or property of Adventure IO, its Users, or third parties, or to prevent fraud or other illegal activity:

            • refuse to surface, delete or delay any Adventures, Ratings, Reviews, or other User Content;
            • cancel any pending or confirmed bookings;
            • limit your access to or use of the Adventure IO Platform;
            • temporarily or permanently revoke any special status associated with your Adventure IO Account;
            • temporarily or in case of severe or repeated offenses permanently suspend your Adventure IO Account and stop providing access to the Adventure IO Platform.

            In case of non-material breaches and where appropriate, you will be given notice of any intended measure by Adventure IO and an opportunity to resolve the issue to Adventure IO's reasonable satisfaction.

            15.6 If we take any of the measures described above (i) we may refund your Participants in full for any and all confirmed bookings that have been cancelled, irrespective of preexisting cancellation policies, and (ii) you will not be entitled to any compensation for pending or confirmed bookings that were cancelled.

            15.7 When this Agreement has been terminated, you are not entitled to a restoration of your Adventure IO Account or any of your User Content. If your access to or use of the Adventure IO Platform has been limited or your Adventure IO Account has been suspended or this Agreement has been terminated by us, you may not register a new Adventure IO Account or access and use the Adventure IO Platform through an Adventure IO Account of another User.

            15.8 If you or we terminate this Agreement, the clauses of these Terms that reasonably should survive termination of the Agreement will remain in effect.


            Updated: 17 Jan 2019 02:40 AM
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