Travel Advisors
Helpful Links
Knowledge Base support.adventureapp.io Terms & Conditions www.adventureapp.io/terms-and-conditions Cancellation Policy support.adventureapp.io/portal/en/kb/articles/9-booking-modifications-cancellations-and-refunds-resolution-center ...
Bookings Card Menu
Clicking the drop down menu at the top right of a Booking Card allows you to message the guide for further details about the Adventure, or cancel it on your client’s behalf. Message Guide Screen: Cancel Booking Screen:
Sort Bookings
Click the “Sort Results” tab for quick reference, or to run company analytics in a variety of categories. Sort Options Date of Adventure Team Member name Price High to Low Price Low to High Date Booked
Filter Bookings
For more advanced searching of all bookings, click the “Apply Filters” tab, then input the information in the desired filter. Filter Options Name of Adventure Team Member name Client/Guest name Adventure Date
Public vs. Private Adventures
Public Adventures Priced per person and available until the maximum amount of allowed guests has been reached. I.E. If a client has a group of 5 and the Adventure allows up to 7 participants, there is a chance of having 2 additional unrelated ...
View Bookings
The Bookings page contains a complete summary of each Adventure you or your clients have booked. Data Elements Adventure type (Public or Private) Guide name Booked date Adventure date Client or Guest name Booking agent Client / Guest name Commission ...
Booking vs. Sharing
Once you’ve found the perfect Adventure for your client there are two booking options - option 1 is to book on behalf of your client using a corporate card, and option 2 is to send to your client to book on their own card. When sending to a client to ...
Adding Clients and Guests
From the Clients/Guests tab in the slide out menu, Affiliate Users can invite their perspective clients to explore and use the Adventure IO app. If a Client/Guest books an Adventure, the Affiliate will automatically be paid a commission once the ...
Following Guides & Partners
Keep up to date with Guides or Partners you think would be perfect for your clientele by clicking on their page, and then selecting “Follow this Guide/Partner” at the bottom of the screen. Each time a Guide or Partner adds a new Adventure or makes ...
Finding Adventures
1. You can browse Adventures by selecting the “Explore” option from the slide out menu. 2. For more advanced searching, type the specific activity, region or guide in the search bar on the home page. 3. Or, select from one of the icons under the ...
Account Information
Under the Account section of the slide out menu, Affiliate Administrators can input organization details, including multiple forms of payment. Company Info: User Info: Payment Details:
Affiliate User Roles
User Roles Roles Permissions Agent Share adventures and book on behalf of clients View own bookings, clients, adventures shared Manager All Agent permissions View all clients added by all agents View all bookings and shared adventures Admin ...
Adding Affiliate Users
By selecting the Users tab in the slide out menu, Affiliates can add their team members to the AIO platform, giving them full access to explore Adventures, message with AIO guides, book Adventures on behalf of clients, and also maintain a record of ...
Logging In
1. Visit web.adventureapp.io 2. Select Top Left Menu 3. Select Login 4. Continue as Affiliate 5. Create a unique Username & Password 6. Welcome: Time to Explore all Adventures
Support Contacts
We’re here to help. Please feel free to reach out for technical assistance, Adventure curation requests, and more. Concern Name Email Phone Adventure Curation Jeff McKee jeff@adventureapp.io 407.632.0816 Login Issues Tony Smith ...
COVID-19 Info and Cancellation Policy
Adventure IO COVID-19 Info and Cancellation Policy On March 11, 2020, the World Health Organization (WHO) declared the outbreak of a novel coronavirus (SARS CoV-2), and it’s associated disease (COVID-19), to be a global pandemic. Since then, the ...