10.1 Within a certain time frame after completing a booking, Participants can leave a public review (“Review”) and submit a star rating (“Rating”) about the Guide and Adventure. Ratings or Reviews reflect the opinions of individual Participants and do not reflect the opinion of Adventure IO. Ratings and Reviews are not verified by Adventure IO for accuracy and may be incorrect or misleading.

10.2 Ratings and Reviews by Participants must be accurate and may not contain any offensive or defamatory language. Ratings and Reviews are subject to Section 5 and must comply with Adventure IO’s Content Policy and Extortion Policy.

10.3 Participants are prohibited from manipulating the Ratings and Reviews system in any manner, such as instructing a third party to write a positive or negative Review about another User.

10.4 Ratings and Reviews are part of a User’s public profile and may also be surfaced elsewhere on the Adventure IO Platform (such as the Adventure page) together with other relevant information such as number of bookings, number of cancellations, average response time and other information.